Two of the most frequently asked questions we get from customers buying
over the internet are:
1.
Will I be able to get warranty work done close to home?
2.
Where do I get my warranty work done?
Customer
satisfaction and service has always been at the forefront here at
Holman Motors. With our history, and experience, we have developed
a very personal and truly family friendly environment to handle any
situation that may arise. How could we possibly offer customer service
anywhere in the nation? That answer is simple here at Holman Motors.
When you buy from us, we treat you like family, and with that in mind
we offer customer support that is UNRIVALED in the RV industry. We
do this by offering each customer two levels of service, designed
specifically to meet the needs of each individual customer.
Every
customer buying a NEW travel trailer, fifth wheel, or motor home from
Holman Motors receives a 1 year basic limited warranty from the manufacturer.
We also make available a Diamond level service contract accepted at
virtually every RV service center, and RV dealer in the USA and Canada.
Holman
Motors Family Coverage Details:
| FEATURE |
BASIC WARRANTY |
DIAMOND SERVICE CONTRACT |
| Accepted At Quality Service Centers Nationwide |
X |
X |
| Local Service Centers/Dealers |
X |
X |
| Rapid Response Times |
X |
X |
| Process Manufacturers Claims |
X |
X |
| 7 Year Limited Bumper To Bumper Coverage |
|
X |
| Low or No Deductible |
|
X |
| Coverage is Transferrable |
|
X |
| Claims Paid By Service Contract At Time Of Service |
|
X |
| Emergency Roadside Assistance |
|
X |
| $150 Food Spoilage Reimbursement |
|
X |
| $200 Travel Expense Reimbursement |
|
X |
| $200 Service Call Allowance |
|
X |
| $500 Towing Reimbursement |
|
X |
| Hi Tech Component & Entertainment Coverage |
|
X |
| Slide-Out Rooms |
|
X |
| Wear & Tear For Chassis |
|
X |
| *Plasma/LCD TV Coverage Up To 48" |
|
X |
| **Seals & Gaskets |
|
X |
Diamond
Level Service Agreement Coverage Details:
Includes
all of the listed components. In addition, this comprehensive coverage
is an exclusionary plan under which virtually every factory installed,
or factory approved dealer installed component of the unit is covered
except those components and conditions listed in the exclusions section
of the contract.
Chassis
Travel Trailer:
Metal
frame only
Chassis
Motor home:
Engine
(Gas or Diesel), Transmission, Drive Axle, Suspension (Front &
Rear), Steering, Dash Air Conditioning, Brakes, Electrical, Electronics,
Heating/Cooling, Fuel Delivery, Chassis Frame, Deluxe Hi-Tech Components
Coverage
*Plasma
LCD/TV:
Coverage
Up To 32" Included. Must Upgrade To Luxury Electronics To Cover
TV Up To 42", GPS Units & Perimiter Warning Systems.